Privacy Policy
Last Updated: September 28, 2026 · Effective Date: September 1, 2026
At AdMagic Agency ("AdMagic", "we", "us", "our"), we respect and protect the privacy of our clients, merchants, visitors, and partner brands. We never sell, rent, or trade your personal information, customer order records, or Shopify store sales data to third parties.
1Information We Collect
We collect information necessary to provide high-converting Shopify 2.0 theme development, creative studio assets, ad performance tracking, and client portal operations:
- Personal Contact Data: Name, business email address, phone number, company/store name, and billing details provided during consultation or onboarding.
- Shopify Collaborator & Store Data: Shopify store URLs, public catalog information, authorized collaborator staff permissions, and aggregated performance indicators (e.g. gross revenue, orders, ad spend for wallet reconciliation).
- Creative & Brand Assets: Logos, raw product images, videos, marketing briefs, and brand guideline files uploaded for editing and store production.
- Payment Reference Information: Transaction references, UTR numbers, payment method records, and receipt screenshots for wallet recharge requests (we do NOT store full credit/debit card numbers or net-banking passwords).
2How We Use Your Information
Service Delivery
Building custom themes, deploying Liquid code, producing 3D renders, and managing creative content sheets.
Client Portal & Communication
Delivering real-time updates, task Kanban boards, milestone approvals, and team chat support.
Billing & Wallet Reconciliation
Calculating fee slabs, processing recharge approvals, maintaining accurate transaction ledgers, and issuing invoices.
Store Security & Audit
Conducting requested speed tuning audits, conversion rate optimization (CRO) evaluations, and uptime verification.
3Third-Party Integrations & Infrastructure
We employ industry-grade cloud infrastructure and platforms to deliver uninterrupted services:
- Shopify Partner Ecosystem: Secure collaborator codes and partner access tokens governed by Shopify's Partner Program terms.
- Cloud Storage & Database: Encrypted databases (PostgreSQL/Supabase) and content delivery networks (Cloudflare R2, Google Cloud) for media and receipts.
- Authentication: Secure authentication powered by Clerk with end-to-end encrypted session tokens.
- Communication Bots: Automated Telegram notification bots providing internal workflow alerts to authorized agency personnel.
4Data Protection & Security Standards
We enforce strict technical and organizational safeguards to protect your personal and commercial data:
• All web traffic between your browser and our servers is secured using SSL/TLS 1.3 encryption.
• Access to client store backends is restricted exclusively to authorized development and creative leads working under non-disclosure obligations.
• We regularly review access logs and revoke collaborator permissions upon project completion or client request.
5Your Data Rights & Retention
You maintain full authority over your data. At any time, you have the right to:
- Request a copy of the personal and store records we hold regarding your account.
- Request correction or updating of any inaccurate contact or business details.
- Request permanent deletion of your creative files, screenshots, and account records.
- Revoke collaborator staff access to your Shopify store via your Shopify Admin settings.
We retain billing transaction records and invoice logs as required by statutory taxation and accounting laws in India.
6Contact Us Regarding Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please write to our privacy desk:
AdMagic Legal & Compliance